Privacy Policy
Effective Date: 01/10/2024
At Trendy House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.
1. Information we collect
We collect the following types of personal information to improve your shopping experience:
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Personal Identifiable Information (PII):
- Name, email address, shipping address, billing information, and phone number.
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Order Information:
- Product selections, payment details, order history, and preferences.
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Automatically Collected Information:
- Your IP address, browser type, and device data when you visit our site. We also use cookies and similar tracking technologies.
2. How we use your information
We use the information we collect in the following ways:
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To Process Orders:
- We need your contact, payment, and shipping details to fulfill your purchases and provide customer service.
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To Improve Our Services:
- We analyze browsing and purchasing behavior to optimize our website, products, and services.
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Marketing & Promotions:
- With your consent, we send emails about new products, sales, and promotions. You can unsubscribe at any time.
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For Legal Compliance:
- We may use your information to comply with legal requirements or protect our rights.
3. How we share your information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following reasons:
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Service Providers:
- We work with third-party partners (e.g., payment processors, shipping companies) to fulfill your orders.
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Analytics & Marketing Partners:
- We use analytics tools (e.g., Google Analytics) to understand customer behavior and enhance our website. Marketing platforms may be used for targeted advertisements.
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Legal Obligations:
- If required by law or in response to a valid legal process, we may disclose your information to comply with legal obligations or protect our business.
4. Your data protection rights
You have rights over your personal data, including:
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Right to Access:
- You can request access to the personal information we hold about you.
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Right to Correct:
- You may request corrections or updates to your personal details.
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Right to Erase:
- You can request the deletion of your data, provided it’s not required for order fulfillment or legal obligations.
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Right to Opt-out:
- You can opt out of marketing communications by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at privacy@trendyhouse.in
5. How we protect your information
We implement appropriate technical and security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
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Encryption:
- We use secure SSL encryption to safeguard your payment and personal details during transactions.
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Access Control:
- Access to your data is restricted to authorized personnel only.
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Regular Security Audits:
- We conduct regular reviews and updates to our security practices to prevent vulnerabilities.
6. Cooking and tracking technology
We use cookies and similar tracking technologies to enhance your shopping experience. Cookies help us:
- Recognize you when you return to our site.
- Track shopping cart items.
- Analyze site usage for improved functionality.
You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
7. Third Party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting your information.
8. Children’s privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it.
9. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it regularly.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
- Email: privacy@trendyhouse.in
- Address: Gaffar Market, Karol Bagh, New Delhi-110005
- Phone: +91 1135807555
