Help Center
Welcome to our Help Center!
We’re here to assist you with any questions or issues you may have. Browse the topics below to find the help you need.
1. Ordering Help
How do I place an order?
Simply browse our products, select your size, and add items to your cart. When ready, head to checkout and follow the prompts to complete your purchase.
Can I modify or cancel my order?
If your order hasn’t shipped, you can make changes or cancel it by contacting our support team at support@trendyhouse.in
Learn more about orders
2. Shipping Help
How long does shipping take?
Standard shipping typically takes 5-7 business days. We also offer express shipping options.
Do you offer international shipping?
Yes, we ship internationally! Shipping fees and times vary based on location.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can also track your order by logging into your account.
Learn more about shippig
3. Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery. Items must be in their original, unworn condition.
How do I return or exchange an item?
Visit our Returns & Exchanges page for detailed instructions.
Are there fees for returns?
Returns are free if damaged product delivered. Return charges are applicable in some other cases.
Learn more about returns.
4. Payment and Billing
What payment methods do you accept?
We accept Visa, MasterCard, RuPay card, UPI and more.
Can I use multiple discount codes?
Only one discount code can be applied per order.
Learn more about Payments
5. Account Help
Do I need to create an account to shop?
No, but creating an account lets you track your orders and access exclusive promotions.
How do I reset my password?
Click on “Forgot Password” on the login page, and follow the instructions to reset it.
Learn more about account
6. Product Information
How do I know which size to choose?
Each product page includes a Size Guide. Measure your foot and use our chart to find the best fit
Are your products eco-friendly?
Yes, many of our shoes and clogs are made from sustainable materials. Check the product details for more information.
Learn more about orders
7. Contact us
Still have questions or need more help? Reach out to us through the following methods:
- Email us at: support@trendyhouse.in
- Call us at: +91 1135807555 (Mon-Sat, 9 AM – 7 PM IST)
- Chat with us:
8. FAQ
We’ve gathered answers to common questions in our FAQ section. Check it out for quick solutions to many common inquiries.
Need Immediate Help?
Use our Live Chat for fast assistance, or visit our FAQ page for answers to common questions.
